Refund Policy
At Responsive Coding, we are committed to providing high-quality digital services to our clients. We want you to be completely satisfied with the services you receive. If for any reason you are not satisfied with our services, we offer a refund policy to ensure your peace of mind.
Refund Eligibility
- Our refund policy applies to clients who have made full payment for our services.
- To be eligible for a refund, you must notify us of your dissatisfaction within 7 days of project completion or delivery.
Refund Process
To request a refund, please follow these steps:
Contact Us: Send an email to info@ofhit.com with the subject line “Refund Request” and provide a detailed explanation of your dissatisfaction.
Review and Evaluation: Our team will review your request and assess the reasons for your dissatisfaction.
Resolution: We will work with you to understand your concerns and attempt to resolve any issues. In many cases, we may offer revisions or alternative solutions to address your concerns.
Refund Determination: If, after our efforts to address your concerns, you remain unsatisfied and are eligible for a refund, we will initiate the refund process.
Refund Conditions
- Refunds will only be issued if the client has met all the eligibility criteria.
- Refunds will be made through the original payment method used for the service.
- The refund amount will be determined based on the extent of the client’s dissatisfaction and the specific circumstances of the project.
Non-Refundable Situations
No refunds will be provided for services that have been completed and delivered to the client unless there are exceptional circumstances.
Contact Information
If you have any questions or concerns regarding our refund policy, please contact us at info@ofhit.com.
We are committed to ensuring your satisfaction with our services, and this refund policy is designed to demonstrate our dedication to your happiness and the quality of our work.
Note: This refund policy is subject to change, and it is your responsibility to review it periodically for any updates.